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Terms of Sale

By placing an order, you are offering to purchase a product and is subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with ABR Asia, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. ABR Asia retains the right to refuse any request made by you, and reserves the right to close your abr-asia.com account at its sole discretion. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be ABR Asia or may in some cases be a third party. Where a contract is made with a third party ABR Asia is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

  1. Our Contract
    1. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved us and we have debited your credit or debit card.
  2. Pricing and Availability
    1. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact, you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly where applicable and included in the 'Total Cost'.
    2. The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
  3. Payment
    1. Upon receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

 

Disclaimer of Liability

The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law ABR Asia and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

Returns & Exchanges Policy

Returns

ABR Asia does not accept returns under any circumstances.
In a situation where products have been proven to be faulty or damaged upon delivery, only exchanges can be made. For more information, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Exchanges

Unless products have been proven to be damaged upon delivery, ABR Asia does not accept exchanges. In a situation where products appear to be faulty or damaged upon delivery, do contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

For Singapore residents, exchanges can be physically done at our office.
Where there is a preference, you may make your exchanges via postage. However, please note that you will need to cover postage costs on your own.
The parcel remains your responsibility until we receive it - remember to ask for proof of postage, so if your parcel goes missing in the mail, you will have proof you have sent it.
When you return your order, do include in a note:

  • Your order number
  • Which items you’re returning for an exchange


For international customers, exchanges can only be done via postage. Please note that you will need to cover postage costs on your own.
The parcel remains your responsibility until we receive it - remember to ask for proof of postage, so if your parcel goes missing in the mail, you will have proof you have sent it.
When you return your order, do include in a note:

  • Your order number
  • Which items you’re returning for an exchange

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